28 Jun

A Few Signs That You’ve Outgrown Your Web Hosting Account

Last Updated on June 28, 2018 by Ruchir Shastri

 

Shared Hosting

Shared hosting is the most common web hosting type. It’s super easy to setup and costs much less compared to VPS or dedicated hosting. No wonder, site owners choose shared hosting services as their first web hosting option and eventually switch to bigger options.

When your website gains the popularity and starts receiving a significant amount of traffic, your hosting plan should also grow with it to accommodate growing business needs. At this stage, it’s vital to track the increasing traffic inflow, evaluate the current resource, and be prepared to take them to the next level.

Sometimes it is difficult to know when it is high time to make this move from one hosting type to another, but there are several indicators that point when this switch becomes inevitable. In this post we will outline several signs that you’ve outgrown your current web hosting account.

Slow Website Performance Especially During Peak Times

Does your site perform slow lately? If yes, it could be that your website exceeds the hosting resource limit and your application is just running out of juice. The fact is that shared hosting is capable to meet  hosting requirements of the basic sites. That being said, when you’re hosted on a shared server, the server resources, such as CPU, RAM, bandwidth, and disk are shared evenly amongst all the websites on that server. It’s quite possible that some resource hungry websites may chew up more resources than others causing the rest to experience slow performance. Obviously, sluggish performance annoys visitors and eventually you may lose their loyalty and sales.

Fortunately, this dilemma can be fixed easily spending only a few dollars extra each month. You can simply upgrade to a VPS hosting plan which enables you to scale up or down depending on your website needs.

Indeed, VPS is a better choice as you don’t need to compete with other clients for resources since allocated resources are dedicated to your VPS only. Additionally, VPS can be customized in terms of server resources allocation. There might be some extra monthly costs, like a control panel license, OS licensing, or managed services in case you don’t have basic server administration skills.

Frequent Downtime

With the shared hosting plan, your server resources (disk space, bandwidth, CPU time, memory) are shared with several hundreds or probably thousands of other websites.

In case one of those websites start acquiring excessive resources, then all of the other websites hosted on the same server will start to run slower or might even crash due to the overload on the server.

If you face frequent downtime with your existing hosting package, you should consider moving to a more stable solution like a VPS or dedicated server.

Increase In Traffic

Your basic hosting package is ideal to cater to websites with relatively low traffic (approximately 2000 visits a day). If you are anticipating more seasonal traffic in coming weeks or your site traffic is increasing day by day you should immediately consider the next hosting option: either VPS or dedicated server. As we know shared hosting always comes with certain limitations, in case your site becomes too huge to get handled it might ending up in a website downtime. So before it gets too late, it’s’ better to switch to the next option.

Poor Load Times

Heavy websites process a number of PHP requests with multiple complex SQL queries running in the background. Such websites demand dedicated resources to run optimally, and when allocated resources are inadequate its loading time increases. If your site’s loading time is high, you should switch to VPS or dedicated hosting where you don’t share, but maintain your own hosting environment.

You Want To Run Custom Software

Sometimes you want to run some custom software on the web server where your website is hosted. Obviously, your web hosts won’t allow you to install that particular software for you only since it may impact other customers as well. Sometimes, you want complete control over your hosting account to perform more advanced actions, such as installing desired software, or setting elevated permissions whenever you want to. Some custom applications require higher privileges compared to that typical shared hosting can offer you.

In this case, you’ll require an advanced hosting alternative where you can get administrative access to your web server. An example of this is when instead of IIS you want Tomcat Apache to run Java web applications.

Your Site Needs More Security

Although shared servers are equipped with firewalls and decent security software, still your project is at risk as your neighbour website may leave some security holes open and yours might get hacked as well.

dedicated server hosting

With a dedicated server account, you get isolated and secure hosting environment along with your own set of resources preventing you from data hacks or getting blacklisted on RBLs.

That being said, if you are processing any sort of sensitive information like credit cards you may not want to share a server with anyone.

22 Jun

Know The Warning Signs That Your Business Could Benefit From Managed Hosting

Last Updated on June 22, 2018 by Brette Rowley

In the lifecycle of any business, there are certain stages, rites of passage, or turning points that enable further growth. Remember when you started out and you wore 150 different hats from sales to HR? As your business grows, you have the luxury of specializing tasks – both for yourself and your team.

One of the most beneficial points in your business’ growth is the ability to turn over your technology support to the professionals. Whether you’ve managed your IT personally or tasked your HR manager to take care of it, there comes a point when your business has scaled enough that IT becomes more than just a necessary headache – it can become a strategic advantage to fuel further growth.

How do you know if your business could benefit from managed hosting?

IT projects sit on the to-do list for weeks.

Updating your website, technology, or adding systems get pushed to the back burner because you don’t have time to research how to do it, then try to implement it. Plus, what if you accidentally break something? Without a dedicated professional to manage your online assets, it’s difficult to make necessary improvements.

You know your technology could better support your business.

Do you have the same hosting provider, support team, and infrastructure as you did when you started your business? Maybe your team, client base, and revenue has grown but your technology hasn’t grown with it? Finding a hosting provider that can scale with you and provide services above and beyond your current needs is crucial to businesses who are looking to maintain a steady growth.

New employees throw a wrench in your process.

New employees mean new email addresses and phone numbers, not to mention new hardware. If you’ve ever had a new employee show up on their first day without their computer ready for them to use and their phone set up, it may be time to seek out some help.

You dread change because you’re not sure how it will affect your IT systems.

Above and beyond new employees, an acquisition, software upgrade, or even new data regulations all could have major impacts on your infrastructure. Take the recent changes to information and data storage with the GDPR. Wouldn’t it have been nice not to stress about what that meant for your business and simply rely on professionals to ensure your compliance?

When you experience technical issues, it feels like you have to go around in circles to find an answer.

Sick of trying to track down the person or support team who can handle your issue? Feel like your issues get passed from person to person with no one taking responsibility? With managed hosting services from Softsys Hosting, we know that the buck stops with us. Our support team is available around the clock to make sure your issues are solved ASAP.

Think your business is ready to turn your IT into a strategic advantage? Contact Softsys Hosting today to learn more about how we can help.

22 Jun

5 Building Blocks For Your Business Website

Last Updated on June 22, 2018 by Brette Rowley

When the time comes to take your business online, the process can be overwhelming. For many, web design and hosting seem like a foreign language. Others start building their website, only to get stuck and let it languish for months due to frustration and time constraints.

Here at Softsys Hosting, we like to think of building a website like building a house. There are 5 essential components that every business – large or small – must have to be successful.

  1. Domain: The first step to building your business’ online presence is choosing a domain name. In our house analogy, the domain name that you choose is equivalent to your address. Where people will look to find information about your business. Make sure to choose a name that represents your business, is easy to spell, and is available. Purchasing and registering a domain name for your business will allow you to begin promoting your upcoming site ASAP.
  2. Hosting: Once you’ve chosen your address, it’s time to determine where you will build your site. The hosting provider that you choose will essentially provide the “land” on which you’ll build your business’ online home. As with real estate, there are many variables when it comes to hosting. Do you need a dedicated server or will shared hosting be sufficient? How much data storage will your business require? What are the support requirements that your team will need. We’ve put together a guide to help you determine what hosting provider is right for you!
  3. Strategy: The strategy for your site is like the architectural design of a house – it’s tough to begin building without it! Before starting to build, identify the goals for your site as well as its’ necessary functionality. What pages will you need? What do you want site visitors to do when they come to your site? How do you want them to move through the information?
  4. Platform: When it comes to choosing a website platform, it’s important to evaluate the purpose of your website. Will it be a simple blog? An ecommerce store? An online portfolio? Also consider how user-friendly your site needs to be on the back end. Think of your website platform as the material that you’d use to build a house. There are many options – all depending on the landscape, climate, and needs of the house. WordPress is the most popular web platform for businesses, but Squarespace, Shopify, and Wix all have their advantages as well.
  5. Content: The address has been chosen, walls put up, and now it’s time to fill your house with your belongings – the things that make you uniquely YOU. The same is true for your website. The images, content, and design of the site are what set you apart from your competitors. Consider carefully how you want to position your business, products, or services. As with interior design, you want to encourage readers to “flow” through your website by inviting them to visit the next page, submit a questionnaire, or contact you for more information.
13 Jun

How To Ensure That You Choose Secure Web Hosting?

Last Updated on July 8, 2021 by Joanna Isac

The Internet is full of exciting web hosting offers, all having their own set of features and pricing options. The main reason behind varying prices is the cost of latest hardware, server maintenance, and security. Some web hosting providers can offer hosting services at dirt cheap prices because they keep using outdated server hardware with no to little maintenance following poor security standards. That being said it’s important for you to choose the most secure web hosting available.

When you think of website security, the recent security breaches of major companies would come to your mind. Your site might not be that large, but whether large or small, secure web hosting environment is equally important for all. In this post, we’ll cover some key security features to look for in a prospective web hosting company.

Backups And Restore Points

While you look for web hosting services, a redundant backup is a mission-critical security feature you should check for. Simply, you can ask a potential web host about their backup/restore policy, backups retention, available backup set, etc.

Here are some of the questions you can shoot to a sales guy — How frequently backups are being taken, daily, weekly, or monthly? How many backup sets are available on any given point of time? How many backup restorations are allowed? Will the support reps help you restore your site from backup files? Do you provide account level backups or file/directory level backups?

Many web hosting providers include the daily backup service with the hosting plan, taking backup of your data on the daily basis. Whereas some web hosts offer weekly and monthly backups for free, but daily backup as an add-on service. Obviously, daily backups are the best option which allows you to restore the latest version of your website in case of data corruption or any other form of data loss.

An option of “manual backup” option is also offered, whereby you can take the backup yourself every time you have something updated on the website. It’s important to go through all the backup conditions before purchasing the hosting service. It would be good if backups are taken on secure offsite location rather in the server itself so you can always have trusted repository for the latest copies of data.

Antivirus And Malware Scanning & Removal

When sites are online, in a way there are exposed to online threats like hacks, malware, PHP shells, backdoors, spyware, viruses, and whatnot. There are fair chances your site also could get infected if sufficient security measures not taken by your web hosting provider. Sometimes, websites got hacked because of poor code, bugs, script/plugin loopholes or software vulnerability.

While you choose  web host, you should understand which protective actions they will perform to protect the site from these threats.  Ask the sales guy if their hosting server is installed with anti-malware, anti-virus software? Does the server run regular scans on the web files? Can customer run the scan itself from the control panel? In case your account is infected, can support help in identifying and removing the malware?

Most of the hosts provide real-time malware protection that can detect and quarantine the threat as soon as it is uploaded to hosting space. Real-time scanning keeps the sites secure and helps prevent site from being blacklisted in search engines.

High Uptime And Disaster Recovery

Uptime can be defined as the time a website stays online. Select a web hosting provider that can provide you with at least 99.9% (43 minutes and 12 seconds per 30 days) uptime or better. Note that a small outage is fine as long as you are just a start-up without many visitors. Typically, when web hosts fail to keep uptime promise, they pay you reimbursement for the downtime. Some host claim providing 100% uptime, which is not true in most cases.

Additionally, web servers must be equipped with the redundancy to protect against downtime caused by hardware, networking or power failures. In this setup, each device, server hardware, server cooling equipment, power supply matrix and networking devices run in pairs, with each one ready to take over the full load in case the other one fails.

Firewalls And DDoS Protection

Firewall & DDoS Prevention

Mostly of big and lucrative sites become the target of DDoS attacks. Distributed-Denial-of-Service (DDoS) attacks take place when a huge amount of traffic is sent to your site using cumulative resources of a number of zombie computers (online hacked systems). When this attack happens it renders the site useless to visitors. DDoS attacks can be prevented if web server is equipped with the hardware firewall at the edge of the network. However, there are limits to how well a firewall stops DDoS attacks.

Can your provider give you full DDoS protection? If yes what’s the capacity? Is it a hardware firewall or software firewall? At what stage will the network monitoring staff will inform you of potential problems that might affect your website?

If your web host offers all the features mentioned in this post, then you’re probably in good hands and they’re taking your network security seriously.